FAQ & Knowledge Base
Frequently Asked Questions
Find answers to common questions about mock tests, syllabus updates, account access, and subscription renewals.
Test Pattern & Content
Are the mock tests aligned with the latest AIIMS NORCET pattern?
Yes, absolutely. Our mock tests are strictly updated to match the latest AIIMS exam guidelines. They include 80% nursing-specific scenario questions and 20% general knowledge, aptitude, and math questions. They also simulate section-wise timers and negative marking rules.
Can I pause a mock test and resume it later?
Yes, you can pause your active mock test and resume it later from any device. However, to simulate real exam pressure and build endurance, we recommend completing full mock exams in a single, uninterrupted session.
How does the All India Rank (AIR) calculation work?
Once you submit a mock test, our analytics engine compares your score with thousands of other aspirants across India who have taken the same test. You will instantly receive a percentile rank, an All India Rank (AIR), and a detailed performance breakdown by subject category.
Are the explanations for answers detailed?
Yes. Every single question comes with a comprehensive solution explaining why the correct option is right and why other options are incorrect. We reference standard nursing textbooks like Saunders, Lippincott, and target-specific nursing manuals.
Pricing & Subscriptions
How do I upgrade to the Pro plan?
Go to our Subscription page in your dashboard or marketing site, select the plan that fits your schedule, and click 'Subscribe Now'. Payments are processed through highly secure payment gateways supporting UPI (GPay, PhonePe, Paytm), Netbanking, and Debit/Credit cards.
What is your refund policy?
We offer a 48-hour satisfaction guarantee. If the platform does not meet your expectations or you run into technical issues, simply email us at support@medicoabhyas.in within 48 hours of purchase, and we will process a full refund.
Will my subscription automatically renew?
Yes, your subscription will automatically renew at the end of each billing cycle to ensure uninterrupted access. You can cancel auto-renewal at any time before your next billing date from your account settings.
Technical & Account Queries
Can I take mock tests on my mobile phone?
Yes. medicoAbhyas is fully optimized for mobile browsers (Chrome, Safari, Firefox). However, since the actual AIIMS NORCET is conducted on desktop computers, we strongly advise using a laptop or desktop computer to take full-length mocks to get the real-exam feel.
What happens if my internet connection drops during an exam?
Your selected answers are saved locally in the browser cache and synced to our servers in real-time. If you experience a disconnection, your timer will pause. Once your connection is restored, you can refresh the page and continue exactly where you left off.
I paid for the Pro plan, but my dashboard still shows 'Free'. What should I do?
UPI and card payments are usually updated immediately. If there is a delay from the banking server, it might take 5-10 minutes. If your account status is not updated by then, please email your transaction receipt to support@medicoabhyas.in, and our helpdesk will manually activate your account.
Still have questions?
If you couldn't find the answer to your query in our FAQs, please get in touch with our helpdesk team. We are available Mon-Sat to assist you.